Support

There is nothing worse than getting stuck and not knowing how to proceed. Regardless of whether you are having difficulty using a feature in winIDEA, exporting a report from testIDEA, or you think that your BlueBox™ might be in need of a repair, we are here to support you. Below you will find a range of resource from online training to documentation, as well as who to contact if you need technical support or require a repair.

Questions AnsweredOnline Help

The online help describes how to configure and use our software, such as workspace creation in winIDEA or test setup in testIDEA. Additionally, the APIs of the isystem.connect SDK are also explained in detail.

PDF DownloadsDocumentation

Need to find the most up-to-date documentation for your BlueBox™ or an IOM Accessory? Then take a look here...

Efficient LearningOnline Training

Broken down into easily consumable units, our online training will get you working efficiently fast.

Fast SupportTechnical Support

Struggling to get a feature working, or can't understand how to enable a debug or trace feature of your target microcontroller? Here you'll find how to contact our technical team.